Frequently Asked Questions

Euphoria Colombo
Please note that as this is costume jewellery it is best to avoid direct contact of the jewellery with water, perfumes and other chemicals. If storing for an extended period of time, please store in a box or drawer.
Please follow the jewellery care instructions in order to protect your jewellery from tarnishing. Direct contact with water and other chemicals can cause the jewellery to tarnish along with prolonged contact with sweat. However, if the jewellery care instructions are followed the jewellery will not tarnish.
Jewellery under the stainless steel category have greater durability with water and other liquids.
Most pieces are made of alloy which is a mix of metals.
We also have a stainless steel range under the relevant category.
Due to the nature of the products (Costume Jewellery) exchange and refunds are not possible. In the event you receive a damaged item, please email us on euphoria.colombo@gmail.com with a picture of the damaged item within 12 hours of receiving your order. Any exchange or refund in this circumstance is up to the discretion of Euphoria.
Rs 400 for Western Province
Rs 450 for all other provinces
Cash on delivery and card payment options are available
2-4 working days for Colombo and immediate suburbs
2-5 working days for all other provinces
Please note that there can be slight delays of a day or two if there is bad weather.
Please use our website to place an order. Simply add what you like to the cart, go to the checkout page, enter your details and choose your preferred shipping method (delivery or pick up from Colombo 5) along with your preferred payment method.
Please email us with your query at euphoria.colombo@gmail.com
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